According to the shipping method of your order, we will arrange to ship the goods again, and there will be no additional shipping charges. If the returned goods are sold out, we will return the refund of the goods to you in the original payment method.
In case of any dispute, JDHKSHOP reserves the right to make the final decision without objection.
Return method:
If you need to return the product, please contact the customer service staff within 7 days after receiving the product, and provide information such as "name", "order number", "contact phone number", "return product name", "reason for return and photo", etc., the customer service staff After receiving it, we will assist you to return and exchange the goods.
If you need to return the product, please contact the customer service staff within 7 days after receiving the product, and provide information such as "name", "order number", "contact phone number", "return product name", "reason for return and photo", etc., the customer service staff After receiving it, we will assist you to return and exchange the goods.
Customer services email：cs@jdhkshop.com
Facebook inbox :JDHKSHOP
Instagram: disney_jdhkshop
Return Notice
Returned goods must be unused and free from damage or failure caused by human defects. The consumer protection law guarantees that the 7-day appreciation period is only for you to hesitate and confirm whether the product meets your needs, not the trial period of the product; as in this store If you are prompted, please keep the complete original packaging (including the outer carton), otherwise returns will not be accepted.
Returned goods must be unused and free from damage or failure caused by human defects. The consumer protection law guarantees that the 7-day appreciation period is only for you to hesitate and confirm whether the product meets your needs, not the trial period of the product; as in this store If you are prompted, please keep the complete original packaging (including the outer carton), otherwise returns will not be accepted.
Returns cannot be accepted in the following cases:
Product appreciation period beyond 7 days.
The product has been unpacked and used, or damaged due to human factors, such as: defaced, malfunctioned, damaged, worn, scratched, scratched, dirty.
Product appreciation period beyond 7 days.
The product has been unpacked and used, or damaged due to human factors, such as: defaced, malfunctioned, damaged, worn, scratched, scratched, dirty.
The package of the returned product is damaged and incomplete, or the invoice and accessories are missing.
Malicious or bulk returns.
return process
Contact the customer service personnel → confirm that the goods can be returned → prepare the complete product and invoice → provide the collection time and contact information, address → the logistics entrusted by the store will be recycled.
Refund instructions
Credit card payer: After confirming that the return is successful, the payment will be directly refunded to the original payment credit card account.
Other payers: After confirming the return is successful, the refund fee will be transferred to the bank account you provided.
Malicious or bulk returns.
return process
Contact the customer service personnel → confirm that the goods can be returned → prepare the complete product and invoice → provide the collection time and contact information, address → the logistics entrusted by the store will be recycled.
Refund instructions
Credit card payer: After confirming that the return is successful, the payment will be directly refunded to the original payment credit card account.
Other payers: After confirming the return is successful, the refund fee will be transferred to the bank account you provided.
